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Shift Supervisor

Papa Murphy's Coon Rapids
Job Description
External Job Description Summary Description
Responsible for all facets of the operation for the assigned shift of a Papa Murphy's store by performing the following:

Duties and Responsibilities 
• Be in the proper uniform and ready to take responsibility of shift at the assigned time.
• Proficient at the Counter, Prep and Cashier positions.
• Insures all team members are in uniform, clocked in and at assigned positions at assigned time.
• Responsible to perform a walk-through of the store to insure that the store is ready: clean, stocked etc. for business using the pre-rush checklist.
• Supervises and works with the assigned staff to assure that the proper guest service and product quality are given as prescribed in the “Operations Manual.”
• Accountable that all cash is handled properly and funds are properly secured.
• Insures that the unit is operated according to the proper food handling, sanitation, safety and security guidelines as outlined in the “Operations Manual.”
• Insures proper labor guidelines and labor laws are adhered to including schedules and breaks.
• Responsible that all opening, closing, change of shift and early out assigned duties are completed using appropriate checklists.
• Responsible for the accuracy and completeness of shift and daily paperwork using the POS system.
• Insures that an adequate supply of fully proofed crusts is always available.
• Supervises the sale of pre-made pizzas to insure they are proofed a minimum of one hour and sold within the next hour. (Two hours total at room temperature)
• Maintains adequate prepped product for the shift business and if product is not available, makes sure product is available. 
• Communicates shift problems to immediate supervisor and resolve if possible, scheduling problems for next day, product shortage etc.
• Responsible to handle emergencies, guest complaints, equipment problems or team member problems as per the “What to do If” procedures.
• Responsible to train and develop team members on assigned shift as directed by immediate supervisor.
• Responsible for any other job related duties as directed by immediate supervisor.


 
Internal Job Description
  • Summary Description
    Responsible for all facets of the operation for the assigned shift of a Papa Murphy's store by performing the following:

    Duties and Responsibilities 
    • Be in the proper uniform and ready to take responsibility of shift at the assigned time.
    • Proficient at the Counter, Prep and Cashier positions.
    • Insures all team members are in uniform, clocked in and at assigned positions at assigned time.
    • Responsible to perform a walk-through of the store to insure that the store is ready: clean, stocked etc. for business using the pre-rush checklist.
    • Supervises and works with the assigned staff to assure that the proper guest service and product quality are given as prescribed in the “Operations Manual.”
    • Accountable that all cash is handled properly and funds are properly secured.
    • Insures that the unit is operated according to the proper food handling, sanitation, safety and security guidelines as outlined in the “Operations Manual.”
    • Insures proper labor guidelines and labor laws are adhered to including schedules and breaks.
    • Responsible that all opening, closing, change of shift and early out assigned duties are completed using appropriate checklists.
    • Responsible for the accuracy and completeness of shift and daily paperwork using the POS system.
    • Insures that an adequate supply of fully proofed crusts is always available.
    • Supervises the sale of pre-made pizzas to insure they are proofed a minimum of one hour and sold within the next hour. (Two hours total at room temperature)
    • Maintains adequate prepped product for the shift business and if product is not available, makes sure product is available. 
    • Communicates shift problems to immediate supervisor and resolve if possible, scheduling problems for next day, product shortage etc.
    • Responsible to handle emergencies, guest complaints, equipment problems or team member problems as per the “What to do If” procedures.
    • Responsible to train and develop team members on assigned shift as directed by immediate supervisor.
    • Responsible for any other job related duties as directed by immediate supervisor.
 
 
 
 
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